The Displacement Log

A running documented record of jobs, roles, and industries being quietly automated. Sourced, dated, cumulative.

34,500documented cases

Date	Company	Roles	Count	Industry	Source	Status
March 18, 2026	Klarna	Customer service agents	700	Financial Services	Q4 2025 earnings call	confirmed
March 1, 2026	IBM	Back-office and HR roles	7,800	Technology	SEC filing, CEO interview	in-progress
February 15, 2026	BT Group	Customer service, network management	10,000	Telecommunications	Annual report 2025	in-progress
February 10, 2026	UnitedHealth Group	Claims processing, medical coding	3,200	Healthcare	Investor presentation	announced
January 28, 2026	Chegg	Content writers, tutors	1,100	Education	10-K filing, press release	confirmed
January 15, 2026	Dropbox	Engineering, product roles	500	Technology	CEO memo, press coverage	confirmed
January 10, 2026	JPMorgan Chase	Loan processing, compliance screening	4,200	Financial Services	Q4 2025 earnings call	in-progress
December 20, 2025	Walmart	Warehouse logistics, demand forecasting	2,800	Retail	Supply chain restructuring announcement	confirmed
December 5, 2025	Duolingo	Contract translators, content creators	1,500	Education	CEO statement, contractor notifications	confirmed
November 20, 2025	Ericsson	Network optimisation engineers	1,200	Telecommunications	Restructuring announcement	confirmed
November 1, 2025	Allstate Insurance	Claims adjusters, underwriting assistants	900	Insurance	Q3 2025 earnings call	confirmed
October 15, 2025	Humana	Prior authorisation processing	600	Healthcare	Workforce transformation update	confirmed

Methodology

This log includes only cases where the company itself referenced AI, automation, or efficiency gains from technology in connection with workforce reductions. The true displacement number is almost certainly higher.